Curbside Freight Delivery

Shipping

• Shipping time is approximately 7-10 business days, Mon–Fri, daytime hours.
• Additional charges may apply to special warehouse and residential circumstances, including remote locations not readily accessible; please call for details about your location.
• An adult (18 years or older) must be present to accept delivery, no exceptions.
• Our carrier will call 1–2 days before your delivery date to schedule an estimated time of delivery.

Shipping is provided by a freight carrier and your furniture will ship in a protected crate with full retail value insurance. The freight company will call you prior to delivery to set up a delivery window. When the freight carrier arrives at your home they will take the crate off the truck and move it into your garage or adjacent covered area assuming you have a paved driveway. The freight carrier does not provide disassembly services and cannot move the crate to any other part of your home. All the materials from the crate are safe to throw out with your trash.

Installation

It typically takes 2-3 people to move the cabinet into place and 1-2 people to mount the TV (which takes about 15 minutes).

Most of our hidden TV lift cabinets are heavier than the furniture you may be used to due to the additional weight of the lift and TV and therefore many people choose to hire someone to help with installation. If you will require the installation of electrical outlets or other audio/video cabling or equipment such as speakers, control systems, home automation systems or other technical services we highly recommend using a professional audio/video integrator.